Contact Us
1. Welcome to Contact Us
Thank you for visiting [ENTHUASTICY].
We are dedicated to offering you fine jewelry and timepieces, along with an exceptional shopping experience.
If you have any questions before, during, or after your purchase, our customer care team is here to assist you with:
💎 Product details and material inquiries
🕰️ Size, fit, or styling advice
🚚 Order tracking or shipping issues
💳 Payment or checkout concerns
🎁 Returns, exchanges, or gift packaging
Please reach out to us using the methods below:
2. Ways to Reach Us
📧 Email Support
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Customer Service Email: [Onlinepay@sale-shopgoods.com]
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We respond to all inquiries within 24–48 business hours.
To help us serve you faster, please include:-
Your order number (if applicable)
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Contact number (optional)
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Screenshots or detailed description of your issue
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💬 Live Chat
Click the “Right side WhatsApp button” button on the bottom right corner of our website to reach our service team instantly.
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Available during business hours.
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Messages left outside office hours will be answered promptly the next business day.
📞 Phone Support
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Phone: [+85297291407]
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Business Hours: Monday–Friday, 9:00 AM – 7:00 PM (GMT+8 / adjust accordingly)
If our lines are busy, please email us and we will call you back as soon as possible.
3. Our Commitment
Every inquiry is important to us.
We understand that jewelry and timepieces are not just accessories — they’re expressions of identity, elegance, and legacy.
That’s why our team ensures every order is handled with care, transparency, and respect.
Thank you for choosing [ENTHUASTICY] — Where Time Meets Elegance.